Frequently Asked Questions (FAQs)
Here you can find answers to the most common questions we get
What areas do you service?
We are a mobile service who come to areas of Bowral, Mittagong, Moss Vale and anywhere in between, including Bundanoon, Robertson, Colo Vale and many others.
What is a silver detail and how much does it cost?
Our silver detail is a wash & vac service which ranges between $69-$89 depending on vehicle size. It includes a safe 3-bucket wash method of the exterior using a dedicated pH neutral car shampoo and a vacuum & wipe down of the interior using strong but safe cleaners.
What is a platinum detail and how much does it cost?
Our platinum detail is our best selling package, ranging between $189-$209 depending on vehicle size. It includes everything in the gold detail, plus a clay bar treatment to remove contaminants like tar and industrial fallout, which give your paint a rough finish. It also includes a complete interior detail, vacuuming and cleaning every surface.
Do you have a call-out fee?
We do not charge a call-out fee for our services to ensure the highest customer satisfaction.
What is a gold detail and how much does it cost?
Our gold detail is a wash & wax service, which ranges between $99-$119 depending on vehicle size. It includes everything in the silver detail, plus a wax application onto the car’s paintwork to give it a boost in protection & provide a showroom shine, and a cleaning/conditioning of interior seats.
What is the ultimate detail and how much does it cost?
Our ultimate detail is our polishing package, ranging between $289-$389 depending on vehicle size. It includes everything in the platinum detail plus a one-step polish of the vehicle’s exterior to restore a pristine condition to the paint by removing swirl marks, scratches and other paint defects.
How do you quote your jobs?
We quote jobs both on the phone and in person. We agree on the price before we begin the job, and never charge more without first discussing with the client.
How can I book in a detail?
You can book a detail of your choice straight on our site by visiting this link: https://www.highlandscarspa.com/book-online
Alternatively, you can call or message 0431-521-401 to arrange a booking